Shipping policy
FREE SHIPPING
- We offer free worldwide shipping on all orders - no minimum spend required.
ORDER PROCESSING
- All items are made to order and fulfilled by our global production partners.
- Processing times - 2-5 business days
- Orders are processed Monday - Friday (excluding holidays)
SHIPPING TIMES
- Delivery times vary depending on your location and the fulfillment centre assigned to your order.
Estimated delivery times:
- United Kingdom: 3-7 business days
- United States: 3-7 business days
- Europe: 4-10 business days
- International: 10-30 business days
MULTIPLE FULFILLMENT LOCATIONS
We work with multiple global fulfillment partners to get your order to you as quickly as possible.
This means:
- Your order may be produced in different locations depending on stock and availability
- Items in the same order may arrive seperately
- You may receive multiple tracking numbers
TRACKING
All orders include tracked shipping. You will receive a tracking number via e-mail once your order has been dispatched.
CUSTOM & IMPORT FEES
For international orders, customs fees or import taxes may apply depending on your country. These charges are the responsibility of the customer.
DELAYS
While we aim to meet all delivery estimates, delays can occasionally occur due to couriers or customs.
If your order is delayed, we recommend contacting the shipping carrier directly using your tracking number. We're always happy to assist if needed.
INCORRECT ADDRESS
Please ensure your shipping details are correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.
CONTACT
For any questions about your order, please contact us using the contact form.